Communication Skills at Work

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https://oermu.uom.ac.mu/handle/1/246

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    Session 1: Unit 1 -Communication at workplace (Week 1)
    (2024) Dr Vandita Ladkoo
    This chapter underscores the role of communication in achieving goals, trust, and conflict resolution. It also introduces common barriers, paving the way for deeper exploration ahead.
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    Unit 4 - Group Communication and Team Dynamics
    (2024) Dr Vandita Ladkoo
    This unit develops key skills for effective group communication and team dynamics. It covers collaboration, conflict resolution, and strategies to manage diversity and contribute to shared goals.
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    Unit 7 - Feedback Mechanisms and Improvement Processes
    (2024) Dr Vandita Ladkoo
    This unit explores the role of feedback in effective communication, focusing on giving, receiving, and using feedback to build trust and improve performance. It also highlights the importance of self-assessment, reflection, and evaluation.
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    Unit 2 - Non-Verbal Communication Mastery (Week 2)
    (2024) Dr Vandita Ladkoo
    This chapter explores how nonverbal cues—like facial expressions, body language, and tone—impact our interactions. It also covers using them effectively and navigating cultural differences.
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    Unit 8 Intercultural Communication
    (2024) Dr Vandita Ladkoo
    This unit highlights the importance of intercultural communication in presentations. It offers strategies to understand cultural differences and adapt your style to connect with diverse audiences.
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    Unit 3 - Interpersonal Communication Strategies
    (2024) Dr Vandita Ladkoo
    This unit focuses on developing interpersonal communication skills such as empathy, conflict resolution, and rapport-building. Learners will explore strategies to enhance relationships both personally and professionally.
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    Unit 5 - Conflict Resolution and Negotiation
    (2024) Dr Vandita Ladkoo
    This chapter highlights the importance of conflict resolution and negotiation in the workplace. It offers strategies to manage disputes, strengthen relationships, and support goal achievement in dynamic business settings.
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    Unit 6 - Presentation Skills for the Modern Workplace
    (2024) Dr Vandita Ladkoo
    This unit offers a practical guide to mastering presentation skills, from crafting compelling messages to overcoming anxiety and using visual aids effectively. It equips learners to deliver confident, impactful presentations in diverse professional settings.