Unit 3 - Interpersonal Communication Strategies

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Unit 3. 1. Interpersonal skills .pdf(157.75 KB)
Addressing and resolving misunderstandings.mp4(17.74 MB)
Enhancing empathy and emotional intelligence.mp4(20.68 MB)
Date
2024
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Abstract
This unit focuses on developing interpersonal communication skills such as empathy, conflict resolution, and rapport-building. Learners will explore strategies to enhance relationships both personally and professionally.
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https://oermu.uom.ac.mu/handle/1/249
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"Interpersonal Communication Strategies" by Dr Vandita Ladkoo is licensed under CC BY 4.0, Addressing and resolving misunderstandings Dr Vandita Ladkoo CC BY 4.0, Enhancing empathy and emotional intelligence Dr Vandita Ladkoo CC BY 4.0
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Communication Skills at Work